In this section, we address your most frequently asked questions. If you have further inquiries, please reach out to us at: customer.service@kamuxury.com
HOW TO PLACE AN ORDER?
To place an order, simply add items to your Cart and click the “Check Out” button on the Shopping Bag page. You will be guided through the checkout process step-by-step.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept various payment methods including credit cards, debit cards, PayPal, and bank transfers via PayPal. Your payment options are designed for your convenience and security.
HOW SAFE IS MY PERSONAL INFORMATION?
Your personal information is protected using Secure Sockets Layer (SSL) technology during the checkout process. For detailed information on how we safeguard and utilize your information, please consult our Privacy Policy.
HOW DOES SHIPPING WORK?
We strive to provide competitive prices and unique products sourced from reliable suppliers. All shipments originate from Belgium to various European countries. You will receive tracking numbers for your orders, allowing you to monitor the shipment status. Generally, delivery times may vary by destination, but they can take up to 15 days maximum. If your package does not arrive promptly, please rest assured that it is on its way!
WHAT IF I NEED SOMETHING?
If you require assistance with your order, please contact us. We are here to help guide you through the process of returning an item or addressing any issues.
CAN I CANCEL AN ORDER?
Yes, cancellations are permitted within 24 hours of placing your order. To cancel, please email us within this timeframe and include your reason for cancellation. All refunds will be processed within 24-48 hours before reflecting in your bank account.